I recently moved over to Xero with the help of the Nicklins team, the process was easy and faultless! Xero has been an exceptional tool for streamlining our financial processes and the customer support from Nicklins has been outstanding. Whenever I’ve had a question, Nicklins respond quickly and are always ready to help with detailed answers. Overall, Xero has simplified my accounting, and I can confidently say it’s one of the best decisions I’ve made for the business. I highly recommend Xero to anyone looking for a reliable and efficient accounting solution.

Nicklin has consistently delivered professional, high-quality services that have made a real difference to businesses like Aristocraft Group.

As Deborah Bathgate from Aristocraft Group shared: “They are always so informative. Whenever I have questions, I know they are always there on hand. Their support has been invaluable, with their guidance helping to steer the business in the right direction.”

When challenges arise, Nicklin is the first point of contact.

Deborah praised the team’s responsiveness, saying: “We’ve never had an instance where we’ve needed help or advice and been given no as an answer. Everyone from Nicklin is always on hand to help, which is brilliant for us.”

Deborah has also been impressed by the growth and development of younger team members at Nicklin, noting: “Seeing how some of the younger members of the team grow and develop within Nicklin is great.”

She has even recommended Nicklin to friends and family, highlighting their professionalism and reliability: “The service Nicklin provides is professional, the service quality is above and beyond.”

For years, Nicklin has provided invaluable support to Dudley Electrical & Plumbing Services, acting as a trusted advisor and first point of contact for any business queries.

Christine Simmons, Director at Dudley Electrical & Plumbing Services, highlighted the importance of having an accountant that understands her business needs, saying: “An accountant in business is one of the most important relationships to have. That’s why it’s important for us to have one that we trust and are comfortable with.”

From payroll services to strategic planning, Nicklin has been there every step of the way. Christine added: “Their service on our payroll is prompt, informative, and always followed up to see if they can be of any further help. I can’t ask for anything else.”

Christine also praised the breadth of Nicklin’s’ expertise, explaining how they’ve facilitated connections with other specialists when needed: “Any further services that we have needed, they usually have a contact, and that has worked equally as well for our business.”

Reflecting on the relationship, Christine said: “They should take time to pat themselves on the back for all that they do. Having contacts such as Nicklin means we’ve been looked after, our employees have been looked after, and we know that we’re doing things right because they are doing them right for us.”

Peter Icke, Director at Gould Singleton Architects, has worked with Nicklin for over 20 years. They rely on Nicklin for payroll, tax returns, and strategic business advice, with Peter emphasising how our team’s guidance has shaped many of their best business decisions.

Peter shared: “We rely on Mark’s assistance, and I know he is always on the end of the phone if I need advice. Having the opportunity to meet face-to-face with Mark or any of the Nicklin team helps us get to the root of issues and gain a better understanding.”

Gould Singleton Architects also entrusts our payroll team to deliver a seamless service each month, and we ensure their tax returns are handled professionally.

Peter praised the team’s diligence, saying: “I sent my information on Monday and received a call from Debbie on Tuesday explaining the figures were wrong. That’s all I can ask – that the Nicklin team has our back.”

He added: “In terms of professional services, Nicklin is in the top two or three we work with, and I wouldn’t hesitate to recommend them. They are one of the advisors our business couldn’t work without.”

An increasing number of businesses are now seeing the benefits of outsourcing their payroll function, leaving key staff free to focus on other more productive duties within the company.

This was certainly the case with Halesowen-based property investment and development company A&J Mucklow Group plc.

The Company’s payroll was previously dealt with in house but around five years ago, the company decided it would make sense to outsource this function.

Company accountant Gemma Lane said: “We are a relatively small company so we felt it would be more efficient and cost-effective to outsource our payroll to Nicklin.

“We have a very good relationship with Nicklin, particularly the payroll department. They are able to advise us accordingly when we have raised queries relating to changes in legislation.

“We are very happy with the service we receive from Nicklin. Everything is hassle-free and I would definitely recommend them to anyone else looking to outsource their payroll.”

“Exemplary” is how David Fellows, operations manager at Kingswinford-based Ripley Europe Ltd, describes the payroll services his company receives from Nicklin LLP.

Ripley began using Nicklin’s payroll services in 2011 after its American parent company, which took over what had previously been Abeco Engineering Ltd in 2000, felt it would be beneficial to outsource this important function. At the same time, the company’s own in-house accountant was about to retire.

David had no hesitation in choosing Nicklin, as the firm had already been looking after Ripley’s end-of-year audit for nearly a decade, on the strength of a recommendation.

“We were already very satisfied with the service we were receiving from Nicklin in others areas,” says David, “so it was logical for them to look after our payroll function too.”

Nearly three years later and David has no regrets about this decision, saying: “They have been extremely efficient and helpful. Support from their knowledgeable staff regarding any queries or advice is excellent and we are always kept up to date with any regulatory changes.

“I consider this to be a very cost-effective way of contracting out what can be a complex and time-consuming function and fully intend to continue using their services.

“I would not hesitate to recommend them to anyone else.”

The history of Redditch-based Samuel Taylor Limited can be traced back as far as 1895. The company manufactures precious metal contacts and contact materials for electromechanical components, such as light switches.

As a world-class manufacturer with customers in over 20 countries, it is important to have professional services provided by good solid organisations. According to Robert Gordon, a director at Samuel Taylor, this is exactly what he receives from Nicklin.

The accountancy firm inherited Samuel Taylor when the previous long-term auditors retired six years ago. Nicklin takes care of the interim accounts, audit and some of the company and personal taxes, as well as providing strategic consultancy by acting as a sounding board for ideas.

“Nicklin provides a cost-effective service,” says Mr Gordon. “They are an excellent independent accountancy firm, providing better value for money than larger practices.

“I would be quite happy to recommend them, as they have been a good, solid organisation to deal with. Nicklin provides the core services and I never have any problems with them.”

Alastair Gordon, another director at Samuel Taylor would also recommend Nicklin, as they are a “good, sensible and reliable provider of advice”.

Nicklin stands out from the rest. Friendly and approachable accountants offering unlimited help, advice and support. A firm you can trust and rely upon.

In addition to the normal services I presume are expected, they have helped me understand the implications of accounts, cash flows and profit forecasts, which have been fundamental in monitoring the company’s growth.

Nicklin offer a helpful, knowledgeable and friendly service that is second to none.

They are a pleasure to deal with and remain professional whilst being friendly and approachable.